Tripla Admin Account Management
Purpose:
This section is to explain how to configure login account's name, email address, and manage password from the tripla administration screen.
1. Where to Set
- After logging in, click [UPDATE PROFILE] on the tripla administration screen.
- Alternatively, same screen can be access by clicking icon
on the right side of each product page, and click [Manage Account].
2. Update Profile
| On the "Update Profile" page, users name and email address used to log in to the tripla admin screen can be edited. | |
| It is also possible to set "Profile Picture", "Nick Name", "Phone Number", "Language" and "Time Zone" |
3. How to change email address
| Step 1 | Enter new email address in "Email" field on the 'Update Profile' page. |
| Step 2 | Click [Update Profile] button on the bottom of the screen. |
| Step 3 | ・An email titled "How to Register Your Account" will be sent to the new email address. ・Click [Verify Account] in the email. |
4. Change Password
| Step 1 | ・Click [CHANGE PASSWORD] on the tripla administration screen. ・Change Password screen will be display as follow. |
| Step 2 | Enter the current password in the "Old Password" field. |
| Step 3 | Enter the new password in both the "New Password" and "Re-enter New Password" fields. |
| Step 4 | Click [Update Password] to complete the change. |
5. Linked Devices
- Access is limited to maximum 3 Devices per account.
- When logging in from a new device, an email like the one below will be sent.
If the login was intentional, no action is required.
- If the maximum number of login devices is reached, a notification email will be sent.
- To log in on a new device, remove one of the registered devices and then try logging in again.
- It is also possible to delete devices from the 'Linked Devices' screen by clicking [Remove] button.
6. MFA
MFA (Multi-Factor Authentication) is a security method that requires multiple verification factors to confirm a user’s identity.
It helps prevent impersonation and unauthorized access, enhancing overall security.
On the MFA page, multi-factor authentication can be configured for accounts that access the admin panel.
The one-time password delivery method can be selected as either Email or Google Authenticator App.
*When Google Authenticator App is selected, a free authentication app (such as Google Authenticator) is required.
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