Related Articles
Membership Bookings & Point History
Purpose: This section explains how to check reservation, point, and update history for each member in the management screen, as well as how to add or deduct points. 1. Where to Set Setting Page: Brand Management screen Action: 'Members' Step 1 ...
Point Program
Purpose: This section explains how to set up point program, point expiry timing, and rank-up conditions etc. ⏱ Estimated time: ~30mins Required Setting: 2. Point Naming (Required) 3.1 Amount (Required) 3.2 Date (Required) 6. Rank Up Condition ...
Direct Mail History
Purpose: A list of direct mail items sent by post can be reviewed. 1. Where to set Setting page: Tripla Connect Management Screen Action: 'Direct Mail History' 2. How to Verify Open Direct Mail History, then click a mail campaign from the list to ...
New Feature
June 18, 2025 Connect New segments have been added: “Check-in in N days” “Checked out N days ago” Additionally, a new point-related segment has been added: “Points expiring in N days” You can find the full list of segments [here]. June 17, 2025 Bot ...
Chat List
Purpose This section is to explain how to view chatbot inquiry history. Inquiries received via the chatbot can be viewed in a list and downloaded as a CSV file. Inquiry history can be checked for up to one year, excluding the most recent four weeks. ...